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Customer Survey

‘Customer Survey’

Season 5, Episode 7 -  Aired November 6, 2008

Dwight and Jim suspect there's something amiss when their customer surveys are negative. Meanwhile, Pam and Jim spend the day in close communication with the help of in-ear Bluetooth devices.

Quote from Jim

Pam: [over Bluetooth speaker] Ooh, cute shoes online.
Jim: How many shoes do you need?
Dwight K. Schrute: I don't know. Two? Maybe three, if one wears out. How many shoes do you need?
Jim: I'm not talking to you.
Dwight K. Schrute: Who are you talking to?
Jim: Pam.
Dwight K. Schrute: She's not here, Jim!
Jim: No, she's not.

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Quote from Dwight K. Schrute

Kelly: My god, you scared me!
Dwight K. Schrute: Hear anything interesting?
Kelly: What are you talking about?
Dwight K. Schrute: I think you know.
Kelly: You always say that, and I almost never know.
Dwight K. Schrute: What are you up to, girl? Phyllis put you up to this? Stanley? Are they paying you?
Kelly: Are you accusing me of something?
Dwight K. Schrute: Of course. I know you're the mastermind. But you're too stupid to do it by yourself.

Quote from Ryan

Jim: Hey, how's things?
Ryan: All right.
Jim: Yeah?
Ryan: Livin' in the moment.
Jim: Do you have any reason to believe that Kelly would be mad at me?
Ryan: Oh, I don't play the politics game anymore, Jim. Can I tell you something? I played it full-on in New York. I played it high stakes. For keeps. Made it to the top. But look what it costs.

Quote from Jim

Jim: Dwight, let me see your coffee cup.
Dwight K. Schrute: No!
Jim: Is that it?
Dwight K. Schrute: No. Why?
Jim: Okay, I'm gonna assume that was it. Here's the thing. I think you're right. I think it was Kelly. I think she's mad at us for not coming to her party.
Dwight K. Schrute: Oh, man, I knew it. Who are her co-conspirators?
Jim: Probably just Kelly.
Dwight K. Schrute: Obviously. I knew it.
Jim: That's what I'm saying.
Dwight K. Schrute: What?
Jim: You were right.
Dwight K. Schrute: I was I was right.
Jim: You were right. You knew it.
Dwight K. Schrute: I was right. I knew it.
Jim: You knew it the whole time, buddy.
Dwight K. Schrute: I knew it the whole time, buddy!

Quote from Jim

Jim: That's it, I want to talk to this guy. Put me in his ear.

Quote from Dwight K. Schrute

Customer: [on the phone] So I'd like to re-double my order. If you could put me down for-
Dwight K. Schrute: Wait. Shut up.
Customer: I'm sorry?
Dwight K. Schrute: Do you hear that?
Customer: Hear what?
Dwight K. Schrute: Breathing. Is that you?
Customer: Well, I am breathing, yes.
Dwight K. Schrute: Well, stop. Hold your breath. I still hear it. Who's there? Kelly, is that you? Hold on.
Customer: I need paper.

Quote from Dwight K. Schrute

Dwight K. Schrute: Get in.
Jim: Are you serious?
Dwight K. Schrute: Get in!
Jim: Okay, what are you-
Dwight K. Schrute: Ssh. [starts playing "Centerfold" by The J. Geils Band] They might be listening to us. They might be listening to us!
Jim: Who's "they"?
Dwight K. Schrute: Customer service might be monitoring this conversation.
Jim: In this car?
Dwight K. Schrute: You never know, better safe than sorry.
Jim: What are you thinking here?
Dwight K. Schrute: Who stands to benefit from our downfall?
Jim: The mob? Maybe NASA.
Dwight K. Schrute: Could be the mob. But then Dunder Mifflin would need to be a front for money laundering, and there's little evidence of that.
Jim: Is there some evidence?

Quote from Michael Scott

Michael Scott: I have an enormous amount of trouble trying to get people to come to my place. And I hate it. I can't tell you how much leftover guacamole I have ended up eating over the years. I don't even know why I make it in such great quantities. Here's what we're gonna do. We are going to sit here for a while, make it look good. And maybe you should cry. Can you make yourself cry?
Kelly: No problem.
Michael Scott: I think you should do that.
[Kelly starts crying, then laughing. Michael laughs with her]

Quote from Michael Scott

Mother: [on speaker phone] Hello?
Michael Scott: Mom, I'm gettin' married.
Mother: No, you're not.
Michael Scott: Why do you always do that? Whenever I'm getting married, you don't believe me.
Mother: Are you getting married?
Michael Scott: No. I'm not. I'm not getting married. Psych.

Quote from Michael Scott

Andy: Big idea: double wedding. Me, Angela. You, Holly.
Michael Scott: No. We would never do that. And if we did, it would be with Jim and Pam.
Jim: We'd never do that.
Michael Scott: So there you go.

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