Michael Scott: Look, we want you back.
Former client: Can you offer lower prices?
Michael Scott: Well, no.
Former client: Then we're not coming back.
Dwight K. Schrute: He's not coming back. It's over.
Michael Scott: No, it's not.
Former client: No, he's right.
Dwight K. Schrute: Accept it, why would he come back?
Michael Scott: Why would he come back? I'll tell you, Dwight. He would come back because we offer a wide selection of products, and you're not getting the same customer service that you get with us, are you?
Dwight K. Schrute: That's not gonna change his mind. He's moving on. We had our chance and we killed it.
Michael Scott: [sighs] Look. We're also coming out with a website soon. It's a state-of-the-art thing. It'll be up and running. It's gonna cut costs and it will make ordering much easier.
Former client: Well, okay. Well, when it's up, I'll check it out and if it really cuts costs, maybe we'll come back.
Michael Scott: Great. The magic of the gift basket.
Former client: That I don't care about as much. Let me know when the site's up.
Michael Scott: Okay, good. Don't let Emily have any of the Cajun almonds. She's allergic.

Dwight K. Schrute: Remain calm. I have trained for this. Okay. Exit the window! Here we go.
Satnav: Make a U-turn if possible.
Dwight K. Schrute: Look out for nature! Michael! Are you okay? Swim for it! I got you! I got you! Michael!
Michael Scott: Let go. Let go off me!
Dwight K. Schrute: I've got you! I've got you! Come on! Come on!

Michael Scott: Hang up. You know what we're gonna do? We're walking back. We're walking back to that office. And we are going to re-claim our gift basket!
Dwight K. Schrute: Yes.
Michael Scott: We're going to take what's rightfully ours. We're gonna take a stand, Dwight. We're gonna take a stand!
Dwight K. Schrute: Take a stand!

Jim: I guess he can't get any girl he wants.

Former Client: Do you forget something? What happened to you guys?
Michael Scott: Give it back. The gift basket. Give it back.
Former Client: Oh, what is this?
Dwight K. Schrute: It's real simple. If you don't appreciate what we do, then give us back our basket.
Former Client: Maybe you should leave.
Michael Scott: Yeah, maybe we should. Maybe we should leave. Come on, let's leave. But before we leave, my wet friend and I are gonna wait for our cabs on your nice couches!
Dwight K. Schrute: Can you call us a cab, please? I'm gonna- Oh, sorry!
Michael Scott: Look. My clothes are so wet. Nice leather.
Dwight K. Schrute: Oh, my shoes are so muddy!
Former Client: All right, here you go. Take it back!
Michael Scott: It's been opened.
Former Client: Yeah, it was mine.
Michael Scott: What's missing? The turtles. Where are the turtles?
Former Client: Come on, guys. Get out of here!
Michael Scott: Where are the turtles?! Where are they?

Dwight K. Schrute: Excuse me. I've got an announcement to make. We seem to be missing a box of chocolate turtles with pecans. And we will not be leaving the premise until we obtain them. Hand over the turtles now! I ate them, okay?
Former Client: I ate them, okay. I ate the turtles. They're gone!
Dwight K. Schrute: [leaving] We'll bill you.

Phyllis: Did you get any clients back?
Michael Scott: Maybe. Maybe not. Time will tell. But I will tell you one thing, those gift baskets never endanger anybody's lives. Game, set, match. Point. Scott. Game over. End of game.

Ryan: I'm not saying I had a meteoric rise, but I did. And if they knew how much I was paying for my haircut now, they wouldn't be giving me a noogie. It was two hundred dollars.

Michael Scott: Hey, there he is! Yeah. He's back! And he's with a beard. He has facial hair. Look at him! All grown up and no place to go. Hello, M. Sonny Crocket. I'm Tubbs.

Angela: It's not a surprise to me. Pam is the office mattress.