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Customer Survey

‘Customer Survey’

Season 5, Episode 7 -  Aired November 6, 2008

Dwight and Jim suspect there's something amiss when their customer surveys are negative. Meanwhile, Pam and Jim spend the day in close communication with the help of in-ear Bluetooth devices.

Quote from Kelly

Kelly: What's going on?
Michael Scott: Why don't you tell us.
Kelly: Nothing's going on.
Dwight K. Schrute: Let me paint you a picture, of a little girl from southern India, who, despite being welcomed into this country, will now spend the rest of her life in prison for a crime she did commit.
Michael Scott: Dwight, I was informed by these gentlemen that the reports that you filed may not entirely be accurate.
Kelly: What? I don't know what you're talking about. This is the first time I'm hearing about this.
Dwight K. Schrute: Oh, come on! You juked the stats, cupcake.
Jim: We called about a dozen customers, they all said they gave us great marks.
Michael Scott: What's going on?
Kelly: I love your tie, Michael.
Michael Scott: Oh. Kelly?
Kelly: I was raped.
Michael Scott: You cannot say "I was raped" and expect all your problems to go away, Kelly. Not again. Don't keep doing that.

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