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Quote from Jim in Customer Survey

Michael Scott: [to Dwight] It's up to you to change his mind.
Jim: Sorry. That was a family emergency.
Dwight K. Schrute: Oh, no. What's wrong?
Jim: You know what, that's private.
Michael Scott: Boundaries, Dwight. Come on!
Dwight K. Schrute: I'm sorry, Mr. Buttlicker. As I was saying, we're having-
Jim: You'll have to speak a bit louder. I'm hard of hearing.
Michael Scott: He's hard of- He's an old man.
Dwight K. Schrute: As I was saying, right now we are-
Jim: You're gonna have to talk louder.
Dwight K. Schrute: Okay. Our prices have never been lower.
Jim: Son, you have to talk louder.
Dwight K. Schrute: Never been lower.
Jim: Louder, son!
Dwight K. Schrute: Buttlicker, our prices have never been lower!
Michael Scott: Okay, stop it! That is totally inappropriate. You never yell at the client. Never yell at a client.
Jim: Now, you listen to me, sir. The three words I would describe you as is aggressive, hostile, and definitely difficult.
Dwight K. Schrute: Please, Mr. Buttlicker.
Jim: I'm irate right now!

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