Amy: Okay, so they wouldn't be sending someone all the way out here if it was just about sales. I mean, my guess is they're looking at soft factors, like aesthetics and customer experience.
Jonah: Oh, boy, you think they're gonna be looking at the Quincy store?
Glenn: We're up against the Quincy Cloud 9, the jewel of St. Louis? The whole place is so clean and beautiful, and they got the skylight and the fresh-cut flowers, and their customers are so pleasant to look at. I mean, not one of them makes you wince when you see them. How do they do that?
Jonah: Yeah, we do seem to have a high wince factor.
Amy: I mean, I think that, just for today, it would be okay to turn away some of our more colorful clientele.
Dina: No weirdos, no uggos. I'm on it.
Glenn: Well, wait, I'm gonna go with you, 'cause weirdos have feelings too.
Dina: You're right. I should be more sensitive. I gotta remember, I've got a cousin that's a weirdo.