Claire: Kids will always want to quit when things get hard if you let 'em. This is a girl who was kicked out of college. The least she can do is stick it out at a little- Uh, Phil?
Phil: Sorry. Look, all we can do is give Haley the time to find out who she is.
Claire: Or we could save that time, and I could tell her who she is.
Norman: Let me know how that works out.
Claire: Excuse me?
Norman: Oh, sorry, but my TV doesn't work, and you're all I've got. I'm Norman.
Phil: Good to meet you, Norman. [offers hand to shake, takes it back] What are you in for?
Norman: Triple bypass.
Phil: Awesome. [shakes Norman's hand]