Teller: Hi, can I help you?
Martin: Yes, uh, I was at one of your ATM's yesterday, and it gave me back more than it should have, so I want to-
Teller: Okay, for that you're going to need to complete an ATM trouble report and then take it to our operations officer at the desk over there.
Martin: You mean I have to fill this out before I can give you 40 bucks?
Teller: Yes, sir.
Martin: But your sign says, "Making banking simpler!"
Teller: Yes, sir.
Martin: Well, this isn't simpler, it's more complicated.
Teller: Yes, sir, it is.