Quote from Mike in A Tough Pill to Swallow
Ms. Teegarden: Look, the truth is, it's not up to me. The state FAFSA deadlines are set by the Department of Education, and we have no control over them. I'm afraid the matter is closed. Mike: Ye... What if it were your daughter? Here. You be me aa-and I'll be you. Real quick. Let's change places. I'm the bursar, and this is my picture. "Hmm. I sure understand your dilemma. Hmm, let me think about that. I'm gonna find a way." Ms. Teegarden: But you are not the bursar. I am. And the answer is no. Mike: But if you were sitting in this position, I think you would see it. You've come to me. I'm the bursar. This is my cat. "I'm gonna help you 'cause what is a bursar besides someone who sees beyond the bounds of numbers." Ms. Teegarden: Okay, I'm gonna have to ask you not to touch my cat picture. Mike: Look, my daughter made a mistake, and sometimes when you make a mistake, someone... can step in... a kind providence, a-a knight, a hero, a bursar... and they can take an action that changes the course of human events! Now, what would that feel like? Sue: [whispers] Dad, ask her about the grace period.