Glenn: Okay, so one way to deal with conflict is to try and see it from the other person's point of view. Uh, for example, these two had a terrible breakup, which left Kelly feeling a lot of pain. So, Kelly, I want you to imagine that you're Jonah, and I want you, Jonah, to tell Kelly how you're feeling. Yeah, you can do this.
Kelly: Okay, uh, Kelly, I'm sorry I was such a bad boyfriend. But I also realize that you should be able to transfer stores if you want to.
Glenn: Um, yeah. That- That was okay. You know, it's always a little rough at first.