Quote from Dina in Secret Shopper
Dina: Condolence cards, huh? Bummer. Who died? Man: Uh, a friend of mine. Dina: Hmm. You don't look very upset. Probably not that good a friend. Can I see a death certificate? Man: I-I don't think I need a death certificate just to buy a card. Dina: Well, well, well. Look who knows a lot about Cloud 9 store policies. What was your friend's name? Man: I don't understand... Dina: How did he die? What did he love? What kind of music was he into? Billy Joel? Everybody's into Billy Joel. Was he a vegetarian or normal? The kind of guy you trust with a lot of money or... Man: Enough, all right? I see what you're doing, and you're right. By the end, I didn't really know him anymore. May- Maybe I never really knew him. The point is, I wasn't there for him when he needed me the most. [walks off sobbing] Dina: Hmm. [to a man buying a Bar Mitzvah card] Funny. You don't look Jewish.