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Quote from Kramer in The Cadillac

Nick: [knocks on Kramer's door] All right, I know you're in there. I know you can hear me. You win, okay? You win. I can't do it any more. What do you want from me? Apology? All right, I'm sorry. There, I said it, I'm sorry, I'm sorry. I see now how we made you feel when we made you sit home waiting. I don't know why we do it. I guess maybe we just kind of enjoy taking advantage of people. Well, that's gonna change. From now on, no more 9 to 12, no more 1 to 5. We're gonna have appointments. Eleven o'clock is gonna mean eleven o'clock. And, if we can't make it, we're gonna call you, tell you why. For God's sakes, if a doctor can do it, why can't we? Anyway, that's it.
[As Nick starts to walk away, Kramer opens his door.]
Kramer: I'm sorry, bub. [they hug]

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