Quote from Jocelyn in Rebound
David: Now, I like to approach the customer as if we don't need their business. Okay, let them wander the store, experience the products. We're here to help if they have a question. Jocelyn: Okay. Customer: Excuse me? Do you have this in a smaller size? David: We don't, unfortunately. Customer: Oh. Jocelyn: Although, speaking as someone who uses the body milk on the regs - just had a baby, don't wanna get stretch marks. [all chuckle] Trust me when I say you're gonna wanna go with the larger size, 'cause you'll go through it faster than you think. Customer: Oh, actually, I'm shopping for my daughter. She just had a baby as well. David: Hm, well, take a look around, and let us know if you have any questions. Jocelyn: I say look no further, go with the body milk. She'll love it, plus it's great for diaper rash. Customer: Okay! Sold. Thank you for your help.