Phil: Oh, this is Gloria. She'll be addressing your concerns.
Mrs. Graham: Nice to meet you. I instantly trust you. Why is that? Oh, I got it. We were once cats together. I joke! I'm not that crazy. [Phil laughs nervously] Now, tell me about the ghost.
Gloria: Well, in these suburban cases, it's usually a low-level haunting, like a dead unpaid gardener, a dead jealous boyfriend, a dead dog who left something unfetched.