Francis: Great. The Flagstaff Elks just canceled their convention here.
Piama: Who can blame them? That review was horrible.
Francis: Hey, Otto. How's it going? We going to get out of the robe today?
Otto: Innkeeper of the Year? Hmm. It is the lie of the century. [throws plaque in the fire]
Francis: Otto, what are you doing? You worked hard for that award.
Otto: What was that, Francis? I couldn't hear you over the crackle of my failure.