Lorelai: What just went down there?
Richard: Down where?
Lorelai: The handshake with the man in the gray suit. Did you score a deal?
Richard: Lorelai, one doesn't score deals in the insurance business. One builds relationships based on trust and fulfilling the client's needs. Mr. Lundquist and I just-
Lorelai: Mr. Lundquist?
Richard: Yes.
Lorelai: Lindquist from Aero International?
Richard: Yes.
Lorelai: You bagged the Swede?
Richard: Well, just as I didn't score a deal, I also haven't bagged the Swede. We simply talked. We came to an agreement. We shook hands.