Quote from Niles in The Innkeepers
Roz: Okay, table four wants to make some changes: they want the sole veronique without the grapes, spinach instead of broccoli and risotto instead of pasta. They also want the swordfish but hold the capers. Daphne: Oh, for heaven's sake, can't you just tell them no substitutions? Roz: I have trouble saying no. Niles: So the guidebooks tell us. Roz: You want to get thrown in the tank with the rest of the eels?