Norm: I'm not really at liberty to go into details. Suffice it to say, Miss Howe had a little personal crisis last night, okay? Few tears were shed.
Carla: Real tears? You sure she didn't just pull a hair out of her nose?
Norm: No, Carla. She got a little sad, and I happened to be there to comfort her. I think it really just takes a little warmth and compassion, and she warms right up to you.
Sam: Compassion, huh?
Rebecca: Mr. Malone.
Sam: Mm-hmm.
Rebecca: Do you realize we're running low on seltzer?
Sam: I'm so sorry. Ho- How can these things happen? Is there anything I can do?
Rebecca: Yes, let me know next time.
Sam: Well, of course I will. I just hope that's enough.
Rebecca: Are you feeling all right?
Sam: Yes, thank you very much. That's very sweet of you to ask.