Jim: Hey, man, you mind if I run something by you?
Ryan: Love it! Go.
Jim: Well, I kind of feel like what we had going for us is our customer service. And no matter how much we change this up, I don't know that a website's gonna be able to replace that.
Ryan: I can tell you've thought about this. I appreciate that.
Jim: Thanks.
Ryan: David Wallace does too. You told him all about this at the Christmas party, right?
Jim: I- I don't-
Ryan: You did, yeah. Watch your back, Jim. I'm just kidding.