Frankie: [on the phone] Yeah, oh, hi. Hello. Um, yeah, I-I need to cancel a service call. I'm calling for my mom, Pat Spence.
Pat: Oh, this is not like me. You tell them this is not like me!
Frankie: My mom says it's not like her. Uh, I'm sorry, yes. Can you repeat that? Yeah. Friday between 8:00 and 11:00 would be great.
Pat: I'm not gonna pay the $6 cancellation fee.
Frankie: They said they would waive the fee. [quietly on the phone] I'll pay the fee.
Pat: Just keep the appointment... [Frankie sighs] and explain to them that I would've called sooner, but your father changed phone companies again, and then I forgot.
Frankie: I am so sorry. Mom, he doesn't need to know that.
Pat: Okay. [takes the phone] Hello, this is Pat Spence. Yes, let me explain about the stove. Uh, I'm staying at my daughter's house because they think I have vertigo. They have to take more tests. We bought the house in 1985 just after our girls graduated.
Frankie: Mom, he doesn't need to know...
Pat: Sweetie, I am on the phone. No butter? Anyway, uh, it was originally painted avocado green which, by the way, I don't think they even make that color appliance anymore.