Michael: Look, there are plenty of awful people and thoughtless jerks, and, I guess Nazis again, somehow. But there are also people who are really trying to be good, and they aren't getting close.
Shawn: Because they're not good at being good because they're bad. The score they got on Earth is how good or bad they are. Full stop, end of story.
Michael: Then why did these four get better over and over again in my Neighborhood? Why did they help each other in ways they had never helped anyone on Earth?
Shawn: I don't know. Maybe it's a fluke. Plus, you have zero proof they did get better. You didn't keep track of their points.
Chidi: That's it. I know what we have to... [falls through the floor] Aah!
Janet: Oh. He forgot we're still in the IHOP.