Store Manager: Excuse me, ladies. Is there a problem here?
Sophia: Only if you consider a class-action suit and a boycott by OREP a problem.
Clerk: I thought it was NOPRL.
Sophia: This is too big for NOPRL. This is all the way up to OREP.
Store Manager: OREP?
Sophia: Organization of Retired and Elderly People. Sophia Petrillo, Executive Director and leader of the '87 march on Neiman Marcus.
Store Manager: Mrs. Petrillo, isn't there some way we can resolve this matter?
Sophia: I'm afraid not. The wheels of justice are already in motion. Of course, a full refund could put those wheels in reverse.
Store Manager: How much?
Sophia: A buck, 17.
Store Manager: You got it. Here. Keep the change.
Sophia: Thank you. We'll be in touch.