Quote from Sophia in The Days and Nights of Sophia Petrillo
Store Manager: Excuse me, ladies. Is there a problem here? Sophia: Only if you consider a class-action suit and a boycott by OREP a problem. Clerk: I thought it was NOPRL. Sophia: This is too big for NOPRL. This is all the way up to OREP. Store Manager: OREP? Sophia: Organization of Retired and Elderly People. Sophia Petrillo, Executive Director and leader of the '87 march on Neiman Marcus. Store Manager: Mrs. Petrillo, isn't there some way we can resolve this matter? Sophia: I'm afraid not. The wheels of justice are already in motion. Of course, a full refund could put those wheels in reverse. Store Manager: How much? Sophia: A buck, 17. Store Manager: You got it. Here. Keep the change. Sophia: Thank you. We'll be in touch.