Glenn: What you watching? Stuff?
Garrett: Corporate sent a secret shopper to the Richmond Heights store. It did not go well.
Jonah: I think the screen froze.
Garrett: Nah, he just stays like that for another 20 minutes.
Amy: I heard the Maplewood Commons got a secret shopper too.
Dina: Yeah, they cleaned house after. Fired everyone.
Glenn: Even the manager?
Dina: Especially the manager.
Glenn: How do you get especially fired?