Amy: Hi. I'm Amy.
Cynthia: Hi.
Amy: Welcome to the store. We're so glad to have you here, Cynthia. Big fans of Stratus. This is our store manager, um, Glenn Sturgis.
Glenn: Hello. Welcome to meeting me. [Amy gestures for Glenn to smile] Oh. You're a pretty little kitty, aren't you?
Cynthia: What?
Amy: Um, how about we start the tour?
Glenn: Yeah.
Mateo: Yes. If you'll follow me, please. Right this way.
Amy: Smile.
Glenn: What was that? Oh, smile! Oh, I wondered why...