Richard: I have told you what I'm going through, but you don't seem to hear it. You don't listen to me or anybody.
Emily: That is not true.
Richard: It is. Isn't it true? Has she ever listened to a word you've said?
Lorelai: Well, people listen in different ways. Right? Some people listen with their ears and some people listen with not their ears. But that doesn't mean some listening hasn't happened in some form.