The Housekeeper: The Waltham residence.
Phoebe: Hi. Is this Emily's parents' house?
The Housekeeper: This is the housekeeper speaking. And, by the way, young lady, that is not how one addresses a person on the telephone. First one identifies oneself and then asks for the person with whom one wishes to speak.
Phoebe: [in a British accent] This is Phoebe Buffay. I was wondering, please, if it's not too much trouble, please, might I speak with Miss Emily Waltham, please?
The Housekeeper: Miss Waltham is at the rehearsal dinner. And it is not polite to make fun of people. Goodbye.