Sue: Mom, how do some people get so mean?
Frankie: I don't know. Her first husband was a meth addict who left her for a high-school girl. Then she was with that Dave guy. I don't know what he did, but he kept really weird hours. I think she worked at the nursing home where they had that shootout.
Rita Glossner: Stop it. Stop it.
Frankie: She's had a pretty tough life, I guess.
Rita Glossner: Stop that. Wade, let go of your brother's ear. So help me, God, I told you, Leonard, stop that right now.
Frankie: [v.o.] Suddenly, it was like I was seeing Rita Glossner for the first time.
Clerk: That'll be $148.
Rita Glossner: Oh. Uh... I don't have that much money. Oh, Derek, stop shaking that soda. I guess I'll just have to put some things back.
Frankie: [v.o.] Maybe Rita wasn't scary after all. Maybe she wasn't even mean. Maybe she was just a tired, stressed out, overwhelmed mom like me.