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Quote from Roz in A New Position for Roz

Roz: Get up. Let me give you some pointers on call screening. Your first priority are your leapers and jumpers. Next up, angry people. They're great energy and a welcome change from our largest group, the sad sacks. The trick of it is, you want to arrange these calls so that each segment is "can't miss" radio.
Noel: But I thought it was just about Frasier doing good work.
Roz: Please, it's all about ratings. If the station had its way, every call would end in an auto-erotic suicide.
Frasier: Thank you, Roz. Now that Seattle knows how we do things around here, perhaps you could let Noel know to keep his elbow off the mic button.

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