Ray: See, you fired Debra because my daughter had to go to the zoo.
Charlotte Sterling: No, I'm sorry. Look, I had to let Debra go because, uh... Listen, why don't I show you her campaign on our pizza account. [removes paper from the trash] I, um... [hands it to Ray] She created a character that was supposed to go on all their packaging and ads. The man who invented pizza.
Ray: "Professor Pete Za."
Charlotte Sterling: Yes. First name Pete. Last name Za. Pete Za.
Ray: Cute!
Charlotte Sterling: Oh, yeah, yeah, yeah. It is cute. But our clients aren't paying us for cute. They don't wanna guy with a pun name and a mozzarella hat.
Ray: Okay, but this is... It's one thing. You fired her for one thing?
Charlotte Sterling: I really didn't want to fire Debra, but she just wouldn't let go of it. I mean, I told her. I said I don't think this is what the clients want and she argued with me. Now, I really hate to say this, but I think she's a little stubborn.
Ray: Really? That doesn't sound like my Debra, though.