Previous Episode Next Episode 
The Incentive

‘The Incentive’

Season 8, Episode 2 -  Aired September 29, 2011

When Robert tasks Andy with increasing sales at the Scranton branch, he struggles to find ways to motivate his employees.

Quote from Kevin

Jim: Hey, so this isn't matching up with this and I'm not sure which one's right. Can you just hunt down the original for me?
Kevin: Yes. Me do.
Jim: Alright.
[later:]
Jim: Hey, Kev, what were you saying before about the paperwork?
Kevin: Me do it now. Go. Stop worry.
Pam: Kevin, do you feel okay?
Kevin: Me feel good. Body strong. Sleep big last night.
Pam: Yeah, I think we should get him to the hospital.
Jim: Yeah, alright. Kev, why don't you come with us?
Oscar: No, guys.
Angela: No, he's fine.
Oscar: He's fine.
Angela: He's always been like that.
Pam: No, he hasn't.
Angela: I mean, he's gotten worse over the years....
Oscar: He's making a statement. It's an ironic comment on our expectations of him. A fun-house image of our model of Kevin.
Kevin: You keep think that.
[aside to camera:]
Kevin: Me mechanic not speak English. But he know what me mean when me say "car no go", and we best friends. So me think: why waste time, say lot word when few word do trick?

Rate

Quote from Kevin

Jim: Does it save time though? ‘Cause we've been here for about an hour.
Kevin: No me fault.
Pam: Kevin, at most you're saving a microscopic amount of time.
Kevin: Many small time make big time.
Andy: What are you gonna do with all this time?
Kevin: See world.
Pam: Kevin, you cannot possibly save enough time to see the world.
Jim: Kevin, are you saying "See the world"? or "Sea World?"
Kevin: See world. Oceans. Fish. Jump. China.
Jim: No, see? Right there, that's the problem with your method. ‘Cause I still don't know if you're saying "Sea World" or "see the world," and it's taking a lot of time to explain it.
Kevin: Fine, fine. I'll talk normally.
[aside to camera:]
Kevin: When me President, they see. They see.

Quote from Robert

Robert: Why did I choose Andy to run the office? Because he's all surface, uncomplicated. What you see is what you get. Could be a recipe for mediocrity, yes, but then again, it might just be why people fight for him. There's something about an underdog that really inspires... the unexceptional.

Quote from Kevin

Andy: Kevin, I appreciate what you're trying to do.
Kevin: Thank.
Andy: Here, we have a word code, the same way we have a dress code. And what we're talking about is... basically the speech equivalent to just wearing underpants. Sometimes words, you no need use... but need need for talk talk.
Kevin: But save time. More success.

Quote from Dwight K. Schrute

Dwight K. Schrute: This week we are rolling out the brand new Sabre tablet, the Pyramid. [holds up a triangle-shaped tablet computer]
Phyllis: Ooh, why is it shaped like that?
Dwight K. Schrute: So, you can tell your clients: "Unleash the power of the pyramid."
Pam: It's huge. How much does it weigh?
Dwight K. Schrute: Oh, no, no, no. Without the battery pack and optional memory booster, it's barely three pounds.
Ryan: How much memory does it have without the booster?
Dwight K. Schrute: Fifty L.
Ryan: I'm sorry," L"?
Jim: How many L to a K?
Dwight K. Schrute: You're really going to want the booster.

Quote from Dwight K. Schrute

Andy: Dwight, anything?
Dwight K. Schrute: We could talk about how fast children grow up, and before you know it they're out of the house.

Quote from Andy

Andy: Let's ink... my stink!
[aside to camera:]
Andy: My heart belongs to music. But my ass belongs to these people.

Quote from Robert

Robert: Take a look at where you are. Where you once worked in a dying industry, you now work at its birth. Those superstores are terrified of us. Anybody know why?
Phyllis: Wait. They're terrified?
Robert: Let me tell you how I buy something these days. I know what I want, I go on the internet, I get the best price. Or I don't know what I want and I go to a small store that can help me. The era of personal service is back. You are back. You'll find that customers will pay our higher prices and then they will thank us, and we will say to them, "You are welcome." [Applause] Andrew, I chose you for a reason. Lead these people. Show me the best numbers this place has ever seen. Last quarter we saw 4% growth. Double it.
Andy: You got it.
Robert: Double.
Andy: Done.
Robert: I'm not kidding.
Andy: Neither am I. It's already done. [chuckling] I'm just kidding, it's going to take some time.
Robert: Double.

Quote from Andy

Andy: [on the phone] Hi, Professor Frank, Andy Bernard, class of '95. Hey there, um, I'm a huge fan of your management book, "Management". Um, quick question. I may be missing a chapter here. "De-Incentivizing". What are your strategies? Looking for a real blow to morale. Uh, why? Well, um I guess you could say I'm in one of those classic ass tattoo incentive situations. [laughs]

Quote from Robert

Robert: I was looking over your projections, and I think we can do better.
Andy: Are you factoring in... the whole national economy... declining and all that?
Robert: Andy, do you know why I chose you?
Andy: I think I can sum it up with what I think is your favorite ice cream flavor... vanilla?
Robert: Vanilla? No, no, no, no. You'll never guess in a million, billion years, you'll never guess.

Page 2