Darryl Quote #162
Quote from Darryl in Customer Loyalty
Dwight K. Schrute: Not even close. Mr. Romanko has been a client for 20 years. He came in today in a rage. Why? Because of Darryl. Because Darryl was focusing on outside projects and needs to remember his first priority: the client.
Mr. Romanko: I wouldn't say a rage.
Darryl: Mr. Romanko, we were a day late on one of your deliveries, but two of our trucks were down for repairs. It's very unlikely it would happen again.
Mr. Romanko: Thank you. Thank you.
Dwight K. Schrute: No, you're not going anywhere, okay? You are angry, and we are gonna hear you out, all right? Because business is about relationships, and the key to relationships is what, Darryl? L..
Darryl: Loyalty.
The Office Quotes
‘Customer Loyalty’ Quotes
Quote from Jim
Dwight K. Schrute: Gotta clear out this cabinet, people, a lot of these are dead accounts. "Scranton Mimeograph Corp?" I don't think we're doing business with them any time soon. That's odd. A letter from Robert Dunder. "A valuable artifact has come into my possession. I have hidden it until such time as a person of strong intellect may safely recover it. This golden chalice is of immeasurable historical and religious significance." The Holy Grail.
[later:]
Pam: [on phone]: Did you send Dwight on a quest for the Holy Grail?
Jim: I think I'm a little too busy these days to s- [whispering] Oh ,my God. I did send Dwight on a quest for the Holy Grail.
[later:]
Jim: The Dunder Code! I completely forgot about that prank. That had to be like six or seven years ago. Stayed late every night for a month. Had a lot more free time back then.
Quote from Kevin
Dwight K. Schrute: Customer Loyalty. What is it? Can you hold it in your hand? Can you nudge it with your finger? Can you dump it on a woman? No. Why? Because it's an idea. But what does it mean?
Kevin: Oh, it's when you get a free sandwich after you've already eaten ten sandwiches.
Quote from Nellie
Nellie: Oh, no, no, no, no. Oh God. Andy has just started to be nice to me, I just sent his girlfriend into the arms of a younger man. And I CC'd him on every incriminating memo. "Pete and Erin, don't hold back. Our social media presence should be hot, hot, hot. Go at it vigorously." I did everything but unzip their pants for them. Oh, God, Nellie.