Quote from Erin in Customer Loyalty
Nellie: So, how are we getting on with our grand social media initiative? Erin: Well, we created a fake profile for a really cool guy named Derek McBlack. Nellie: Wow. Erin: It's just Pete in sunglasses. Nellie: Oh. Erin: And then we had him "Like" Dunder Mifflin. Pete: Then we created a bunch of fake friends for Derek, and we had all of them like Derek's likes. Erin: So far, we're only popular with imaginary people, but we think this is the start of something big.