Pam: [answering phone] Hello?
Helene: [on speaker phone] Hi, honey, it's mom. Look, Cece's school just called. She still has lice.
Pam: What? No. That can't- I don't...
Helene: Now, don't worry, don't worry. I'm on my way to pick her up, but you might have lice too. You know, lice can be tricky. Sometimes lice, like... [Pam eventually hangs up]
Angela: Oh my God.
Meredith: Shave her head. Shave her head!