Deangelo: I want to hear from the rank and file. How can I be the best manager for you all? What can I do better?
Michael Scott: You know what, everybody? You have to be honest, here. You can't say that everything is perfect, right? So, come up with something.
Oscar: Well, Deangelo, I'd say communication could be improved. People stopped reading memos, so everyone marks them urgent.
Michael Scott: Okay, you know what, I mark it urgent A, urgent B, urgent C, urgent D. Urgent A is the most important, urgent D you don't even really have to worry about.
Erin: Okay, Michael, can you stop talking now? I need to shave your lips.
Michael Scott: Don't shave my lips.