Michael Scott: It doesn't matter what I know.
Jo: If it doesn't matter, then tell me.
Michael Scott: Why?
Jo: Because I want to deal with it the way I deal with it.
Michael Scott: Well, deal with this. [crosses arms]
Jo: Empathize with me for a moment. I came up here with a big problem, and now I got a branch manager who's giving me the silent treatment. Speak to me! Speak. [Jo's dog barks]