Quote from Andy in Traveling Salesmen / The Return
Andy: So Michael had a little chat with corporate and they decided to send me to management training. Anger management, technically, but still, management material. This whole thing's supposed to take ten weeks. I expect to be done in five. How? Name repetition, personality mirroring and positive reinforcement through nods and smiles. So don't worry about old Andy Bernard. I'll be back. Just like Rambo.