Michael Scott: Actually I'm sending Ryan on a top-secret mission. Tell her what it is.
Ryan: Updating emergency contacts.
Pam: Well, is that really a priority?
Michael Scott: Is it a priority? Oh, I don't know. What if there's a tornado, Pam? People's legs are crushed under rubble? Please, would you be so kind as to call my wife? No, I can't, because we don't have any emergency contact information, because Pam said it wasn't a priority. Think. Think with your head, Pam. Okay, well, she walks out. That's the problem with being a boss, is that when you are tough they resent you and when you are cool they walk all over you.
Ryan: Catch-22.
Michael Scott: Catch-22. Yes.