Customer: Well, I appreciate what you guys are saying, but it makes more fiscal sense to go with one of the big guys.
Dwight K. Schrute: Sure.
Jim: That's true. We can't compete with their prices. But let me ask you something. How important to you is customer service?
Customer: Very.
Telephone: Please keep holding. Your call is very important to us.
Dwight K. Schrute: That's one of the big guys. Been on hold this whole time.
Jim: And this is Dunder Mifflin. [dialing]
Kelly: [on phone] Dunder Mifflin customer service. This is Kelly.
Jim: Hey, Kelly, it's Jim.
Kelly: Oh, my God! Jim! How are you? I wanted to tell you-
Dwight K. Schrute: Here's my card. It's got my cell number, my pager number, my home number and my other pager number. I never take vacations. I never get sick. And I don't celebrate any major holidays.
Customer: All right. I get it. We got a deal.