Eleanor: Ready when you are, boss.
Chidi: Eleanor, what's going on?
Eleanor: It took me a while to figure it out, but just now as we were all fighting and yelling at each other and each one of us demanding we should go to the Bad Place, I thought to myself, "Man, this is torture." And then it hit me. They're never gonna call a train to take us to the Bad Place. The can't, because we're already here. This is the Bad Place.
Michael: [wicked laugh] Oh, man! I can't believe you figured it out. [laughs] Oh, God! Y-you ruined everything, you know that?