Quote from Michael in Best Self
Michael: No, no, please stop fighting. Oh man. This stinks. I'm having this feeling where... what is it called? You know, where you...you did a thing and you're sad after it? After-sad? Is that... no. You humans have so many emotions! You only need two: Anger and confusion! Chidi: Michael, what's going on? Michael: The problem isn't any of you. This whole balloon thing is a fake. The truth is, I have no idea how to get into the Good Place and I never have! Eleanor: Well, Michael's right. I'm angry and confused.