Sandra Quote #105
Quote from Sandra in New Initiative
Dina: Basically they just want everyone to start making small talk with the customers. [all groaning]
Glenn: Oh, come on. It'll be fun! You just put on your best Cloud 9 smile... [Dina doesn't smile] ...and then talk about whatever. You know, ask them about their purchases or ask about their Thanksgiving plans. Oh, you can talk about your pets.
Sandra: Does that include exotic pets?
Dina: Oh, Sandra, for the last time. There's nothing exotic about a cat with dementia.
Glenn: The point is, human connection is what sets us apart from online retailers. That's our secret weapon.
Amy: Oh, so this is how corporate plans on taking down Amazon? By having Sandra talk about her dying cat?
Sandra: He has plenty of time.
Superstore Quotes
‘New Initiative’ Quotes
Quote from Glenn
Glenn: Today is the start of a brand-new corporate initiative: "Going the Extra Smay-zle!"
Garrett: A couple questions.
Glenn: Mm-hmm.
Garrett: What is a smayzle, how do you go the extra one, and what if you probably weren't going the standard amount of smayzles to begin with?
Glenn: I... Well, Dina?
Mateo: Uh, I think it's supposed to be "Going the Extra Smile," 'cause that rhymes with "mile" and we have "aisles."
Glenn: One interpretation.
Quote from Dina
Dina: You know, my cousin deep-fried a turkey last year, but he didn't thaw it completely. Huge explosion. Bunch of his face just melted clean off. He's had to have a ton of surgeries. We keep telling him he looks good as new, but really, he kind of looks like one of those baseball mitts from the 1920s. Anyway, be safe. Gobble-gobble. [chuckles]
Garrett: Is that your idea of going the extra smile? Talking about your cousin with no lips?
Dina: Uh, he has lips. They used them to reshape his eyebrows.
Quote from Dina
Garrett: Hey, I'm there with you. I do not like small talk, and I hate smiling all day like an idiot.
Dina: Yeah, well it's harder for you with that weak face.
Garrett: "Weak face"? How is my face weak?
Dina: I don't know, it's just not strong.
Garrett: It's as strong as yours.
Dina: Oh, please. I have complete musculofascial control. When I was seven, I corrected my own lazy eye. I could out-smile you any day.