Amy Quote #36

Quote from Amy in Secret Shopper

Amy: All right, Marcus is in court today testifying against his grandmother, so I need you to help zone Clearance and then stock charcoal in Patio.
Jonah: Charcoal doesn't go in Patio anymore. It goes in Grocery. I got that answer right on the test. I know that because I got every answer right on the test.
Amy: This is supposed to be one of the last warm weekends of the year. Do you know what people like to do when the weather is nice?
Jonah: Eat soft-shell crab.
Amy: Grill, and our customers are used to finding charcoal for their grills in Patio. So unless we want to spend the next few weeks being MapQuest, we'll make the switch after grilling season.
Jonah: Yeah, but with all the secret shopper stuff, shouldn't we just be doing things by the book?
Amy: I know how to do my job. I'm not gonna live in fear of some corporate spy.
Jonah: Follow-up question: You don't still use MapQuest, do you?
Amy: It's very intuitive.

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 ‘Secret Shopper’ Quotes

Quote from Dina

Dina: Condolence cards, huh? Bummer. Who died?
Man: Uh, a friend of mine.
Dina: Hmm. You don't look very upset. Probably not that good a friend. Can I see a death certificate?
Man: I-I don't think I need a death certificate just to buy a card.
Dina: Well, well, well. Look who knows a lot about Cloud 9 store policies. What was your friend's name?
Man: I don't understand...
Dina: How did he die? What did he love? What kind of music was he into? Billy Joel? Everybody's into Billy Joel. Was he a vegetarian or normal? The kind of guy you trust with a lot of money or...
Man: Enough, all right? I see what you're doing, and you're right. By the end, I didn't really know him anymore. May- Maybe I never really knew him. The point is, I wasn't there for him when he needed me the most. [walks off sobbing]
Dina: Hmm. [to a man buying a Bar Mitzvah card] Funny. You don't look Jewish.

Quote from Dina

Jonah: I wonder if they'll send one here.
Dina: A secret shopper? [scoffs] I'd know. I can always sniff out a fake. The only way a secret shopper's getting past me is if he doesn't even know he's a secret shopper. Like Harrison Ford in Blade Runner.
Garrett: I'm gonna say this one more time. Deckard was not a replicant.
Dina: Then explain the friggin' unicorn!
Garrett: Director's Cut doesn't count!
Dina: I can't listen to the Blade Runner debate one more time.

Quote from Glenn

Glenn: Mateo. What you doing in here?
Mateo: I'm investigating. What if there is no secret shopper? You ever think that corporate is spying on us with a secret employee?
Glenn: Well, no, but now that's all I can think about.
Mateo: You notice how Jonah never talks about what he was doing before this job?
Glenn: Well, sure, but I just figured he was a criminal. You'd be surprised how many of our employees have been.