Sandra Quote #244
Quote from Sandra in Customer Satisfaction
Cheyenne: Well, did you at least finish the special assignment?
Jonah: That was just a bunch of busy work.
Cheyenne: Yeah, but if you didn't move those boxes onto the shelves, then they were probably damaged in the flood. And that was, like, all new Zephra products, so that's, like, really bad.
Sandra: Damn it, Jonah! I knew we should've finished the work, but you led us astray with your exotic flavored waters.
Jonah: I just wanted you to understand that we are all better...
Sandra: That's the thing. I'm not better than the work. I'm a shadow person. And I like it!
Jonah: Okay, yeah. No, yeah, I get it, so... so yeah, we'll get back there and assess the...
Sandra: No. You know what? You're not wanted in the back. [Sandra and the others walk off]
Cheyenne: Oh, my God, did you see me almost follow her? Like, I literally took a step.
Superstore Quotes
‘Customer Satisfaction’ Quotes
Quote from Jonah
Jonah: The key is a personal connection. Customers eat that up, especially moms. You guys get a mom, you send her my way. I'm gonna get you that positive feedback, guaranteed.
Mateo: Ew. You're gonna sleep with all the moms to get a good survey?
Jonah: No! What?
Glenn: Jonah, please. Let's keep it clean.
Dina: Glenn, we actually legally can't tell Jonah who not to sleep with, so if you're gonna have sex with the moms, just do it on your break.
Jonah: I'm not... F- Fine.
Quote from Cheyenne
Dina: Cheyenne, you can monitor the surveys on the app. If one of our people gets even one bad review, I want you to pull them off the floor as fast as you can.
Cheyenne: And shave them?
Dina: What?
Cheyenne: Like shave their head to shame them so they know they did something bad?
Dina: No, just reassign them to the back.
Cheyenne: Oh, okay. Yeah, sorry. It just wasn't clear.
Quote from Jeff
Jeff: Okay, well, Zephra's looking at the scores and the comments, so it's important that you get positive feedback. Especially this store.
Dina: What's that supposed to mean?
Jeff: There's been some chatter that 1217 is a "problem child" store.
Glenn: What?
Jeff: I mean, you did damage the store's servers, there's the raccoon infestation, there's Carol's lawsuit, not to mention the multiple attempts at unionizing.
Dina: Well, yeah, of course it's gonna sound bad when you just rattle them off in a row like that. But if you interspersed them with good things we've done or just, you know, random trivia...