Cheyenne: So the people I'll be pulling will be Justine, Dan, Sandra, uh, Taylor, Earl, and Jonah.
Jonah: And Jonah, what? You started a new sentence with, "And Jonah..."
Cheyenne: Oh. Oh, no. Sorry. I was just finishing my list of the bad people.
Jonah: No. What? No, that's... No. Check the list again.
Sandra: Well, she made the list, so she probably knows who's on it.
Justine: Yeah, Jonah. She's not gonna check it twice. She's not Santa Claus. [cackles]

Glenn: Produce shipment coming in at 10:00. And also, we have a new district manager, who is here and excited to meet all of you.
Dina: He's not new. It's Jeff.
Jeff: Oh, come on. I had "Eye of the Tiger" queued up. I was gonna do a whole thing.
Garrett: You mean, run in while "Eye of the Tiger" was playing?
Jeff: Guess you'll never know. Anyway, hey, team. Good to be back!
Jonah: Wow, so congrats on your promotion. Or... getting your job back. Either way, you look... welcome back.
Jeff: Thank you. Yeah, I guess Zephra wanted someone with experience. They also wanted someone who could handle, oh, I don't know, two districts.

Cheyenne: Dang, you guys are probably thinking, "Oh, man, if Zephra thinks the store's a problem, then they're gonna think we're a problem. Then they're gonna fire us, and then, we're never gonna work in retail again." [Glenn gasps] Oh, my bad. Were you not thinking that?

Glenn: Oh, my God. She's right. Zephra just fired Gil Richelieu from Kirkwood. He was manager there for 15 years, and then, one bad safety report, and he's out. He gives massages at the airport now.
Cheyenne: Ew. Which terminal?
Glenn: Two.
Dina: There is no way in hell I am working at Terminal Two, so we need to push these surveys hard. Not one customer leaves without taking one.
Glenn: They'll die before I let them leave. Unless they really need to go, in which case, I'll completely understand!

Sandra: So you just go on your phone.
Man: Uh, this survey's not on my phone.
Sandra: Just open an internet browser.
Man: No. [hands phone to Sandra]
Sandra: Okay, I guess I can. Um, what's your passcode?
Man: Oh, it's my grandson's birthday.
Sandra: Okay, so... October, or...

Glenn: Excuse me, ma'am. We're doing a customer survey. Do you have time to tell us...
Woman: Time? [scoffs] I work two jobs and have three little ones at home. Do you think I have time?
Glenn: Uh, no.
Woman: I do the shopping and the cleaning and make dinner. Tell me, do I have time to take a survey?
Glenn: No! You're so busy.
Woman: And do you think Richard notices?
Glenn: No, he doesn't!

Sandra: Oh, you're getting a call.
Man: Oh, you can just answer it.
Sandra: Okay... [answers man's phone] Hello? It's your dentist's office. They wanna confirm for tomorrow.
Man: Oh, tomorrow is no good.
Sandra: Okay. Um, he'd like to reschedule.

Jonah: Yeah, well, I'll send you some recipes. Your grandma is gonna be changing her tune about tahini in no time. Oh, and if you don't mind, fill out this survey at the bottom of the receipt and let Cloud 9 know about your experience. Buh-bye. [to next customer] Uh-oh! Two packs of Nutter Butters? Someone's got a case of the nom-nom-noms. [chuckles]

Sandra: So again, it's out of five stars, five meaning I helped you a lot today. Are you sure you wanna go with two?
Man: [cheerily] Let's go with one.

Mateo: Well, still, it's gonna be, like, the best proposal ever, so...
Jeff: Proposal? Someone getting married?
Mateo: Uh, yeah... Uh, Garrett's proposing. To his girlfriend. Doreen.
Jeff: What? Garrett, why didn't you call me, man?
Garrett: Yeah, sorry. Uh, probably 'cause I've never called you before.
Jeff: Yeah, I know. What's up with that? Anyway, congrats! I have a jeweler you should definitely talk to. He hit me with his car, so he owes me a favor. Let me get you his business card. It's in my attaché. [walks off]
Mateo: Hmm.
Garrett: Dude, what was that?
Mateo: Sorry. But don't you remember when he found out Eric and I were just dating? He flipped out! Also, I'm on a journey of growth and maturity, and I don't need to flaunt my relationship in my ex's face.
Garrett: Yeah.
Mateo: Plus, in my mind, Doreen is super hot. You should see what I'm picturing. It's almost like, "Is she too hot for Garrett?"