Tom: Well, well, well. You must be Eric.
Ragiv: I'm Ragiv from I.T. This is E.R.I.C.
Tom: E.R.I.C. is a computer program?
Ragiv: Stands for Eagleton Reservation Information Center. It does all the scheduling in Eagleton. I'm here to install it.
Tom: But scheduling's the main part of my job.
Ragiv: You still have a human being in charge of booking tennis courts? What is this, 1990? [computer beeps] I guess that explains the shoulder pads. [laughs]
Tom: How did he notice these?