Jay: Gloria, there's a floor above us.
Gloria: What?!
Jay: I know. It threw me, too. Excelsior Plus. But to the people on that floor, we're Excelsior Minus.
Gloria: Mm, what is up there?
Jay: You need a black card to get in. All we've got is this stupid silver one.
Gloria: Oh, I thought it was platinum.
Jay: It's crap.
Gloria: Uh, why- Why don't you call your friend Burt and tell him that we need the black card?
Jay: Because he's not my friend. I never really even met him. I think I heard him cough one time on a conference call. I don't know why he would treat me this way.