Hal: [answers phone] Hello. Yes, it is. Really? Really?! [covers phone] Yes! Boys! Boys! It's the owner of Luigi's calling to apologize to your mother. Get your jackets. Lois! The pizza gods have answered our prayers.
Lois: [takes phone] Hello.
Lawrence: Hi. This is Lawrence Camprisi, the owner of Luigi's. I heard about what happened, and I wanted to call personally to apologize.
Lois: Oh? What exactly are you apologizing for? [boys stop heading to the door]
Lawrence: About the way that you were treated last Thursday. There's no excuse for it, and I couldn't feel more terrible about it.
Lois: Well, that's very nice to hear. [boys head towards the door] I am curious why it took two weeks to get an apology. [boys walk back]
Lawrence: I'm sorry, but, you see, I just got in from Europe, and I haven't even unpacked yet. The point is that you and your family are valuable customers, and we really want to get you back in here.
Lois: Well, I must say, this apology has surpassed my expectations. [boys celebrate and head to door] So what kind of refund are you giving us? [boys take their coats off]
Lawrence: What?
Lois: I figure we overpaid at least $300 over the years. Do you want to send us a check or some kind of gift certificate?
Lawrence: Lady, we can't give you a refund. We don't have those kind of margins.
Lois: If you can afford to pay for a trip to Europe, you can afford 1/20th of that to make things right with a customer you cheated.
Hal: There is no pizza god.
Lois: Well, then I doubt you care, but we are never, ever eating a Luigi's pizza again. [hangs up] At least we have closure.