Francis: Oh, my god, you're crazy! I just thought you were evil, but you are nuts!
Ida: What are you talking about?
Francis: Grandma, gifts aren't conditional. They're gifts. You give them to people because you love them! They're not something you can take away because of some petty slight! You're not teaching people anything You haven't got back at them. They don't even know they've upset you! All you've done here is... is constructed a monument to your own insanity! What kind of a person does that?
Ida: A lonely, bitter, old woman.
Francis: What?
Ida: [sighs] Look what I've done. What use is all this things to me now? They could have brought someone some happiness. Instead they rot here. Oh.
Francis: Grandma?
Ida: My hea- My heart. I think it's... melting. Yes, it's melting. Oh. You've shown me the way, Francis, by yelling at me. Quick. Go get my magic sled and me and my reindeers will go and give Christmas to all the mean, stupid, rude people! We'll all join hands and sing songs and we'll sprinkle the ingrates with fairy dust!