Marshall: Arthur, I'm here because I made a mistake. I fired Randy yesterday.
Arthur: That was a mistake. You should have fired him a year ago.
Marshall: No, sir, that is what's wrong with this company. How can we say "GNB Cares," and then turn around and treat someone like that? Sure, he made a few mistakes, but everybody makes mistakes. Like Tugboat here. I bet you he's made some mistakes. And you didn't fire Tugboat, did you?
Arthur: No, I got him fixed, and he calmed down.
Marshall: Exactly... kind of. Randy doesn't need to be fired. He needs to be fixed.
Arthur: We do some pretty bad things around here, but I...
Marshall: Sir, I'm saying instead of getting rid of someone when they screw up, we should... We should help them. We should nurture them.
Arthur: I changed the ice pack on his crotch every hour for three days. If you want to un-fire Randy, I support you, because to come in here and say what you just said, you've got a couple things that Tugboat doesn't.