Tim: Well, Chucky, I tried. I think it's time to give this letter back to the complaint department. [chuckles] Lisa.
Lisa: Here you go, Tim. All loaded.
Tim: Thanks, Lisa. Chucky, this... is the complaint department. Al, wanna hold that letter up for me?
Al: I don't think so, Tim.
Tim: I'd like to respond by saying: "Charlie, thanks for sharing your feelings." [torches the letter] Please feel free to write anytime.